- During hardware model normalization, a hardware asset is set to a normalization status of, "Partially Normalized". What is the most likely cause?A. The model name is missing from the hardware model record.B. The model number is missing from the hardware model record.C. The model product is missing from the hardware model record.D. The model manufacturer is missing from the hardware model record.
- Which of these tables are installed with Hardware Model Normalization? (Choose three.)A. Device TypeB. Hardware ManufacturerC. Hardware Normalize KeyD. Hardware Model LibraryE. Device Name
- Which mobile app allows the user to conduct an inventory audit?A. ServiceNow Agent mobile appB. Mobile My InventoryC. Mobile Hardware Asset ManagementD. Mobile My AssetsE. ServiceNow Inventory mobile app
- When transferring non-consumable assets between stockrooms, how must they be transferred?A. In sets of two itemsB. No more than 10% of the source stockroom's inventoryC. As a single entity with a quantity of oneD. In groups of ten items
- When using transfer orders to move multiple assets from a single stockroom to another, how should each asset be listed?A. Each asset should be listed as a transfer order line on the transfer orderB. Each asset should be listed in a transfer order task on the transfer orderC. Each asset should be listed as a transfer order line on the transfer order taskD. Each asset should be listed in an individual transfer order
- What are ways to measure trustworthy data? (Choose four.)A. SustainabilityB. PlausibilityC. CredibilityD. DependabilityE. TransferabilityF. Reliability
- How does an end user determine what consumables they have consumed?A. Navigate to Self-Service > My ConsumablesB. Navigate to Self-Service > My AssetsC. Navigate to Asset > Hardware Asset DashboardD. Navigate to Self-Service > My Hardware Asset Dashboard
- Once the content update adds hardware lifecycle data to your instance, can it be deleted?A. Yes, it canB. No, it cannot unless the lifecycle stage is EOLC. No, it cannotD. Yes, it can be deleted or deactivated
- When a hardware asset is retired (e.g., a server), what happens to any existing software allocations on that asset?A. The software allocations remain with the hardware asset and need to be reclaimed manually.B. The software allocations are automatically returned back into inventory.C. The software allocations are removed from the asset, but not returned to inventory.D. The behavior is controlled by the configurable system property glide.ham.retire_reclaim_sw().E. The behavior is controlled by the configurable system property glide.ham.retire_sw().
- Which values does the "Asset tracking strategy" field provide to affect individual models? (Choose three.)A. Create consumable assetB. Don't create assetsC. Merge CID. Leave to categoryE. Create assets
- To perform hardware model normalization, which three fields from the hardware model record are used to set the normalized display name?A. Name, Asset tracking unit, Model numberB. Name, Manufacturer, Model numberC. Asset tracking unit, Manufacturer, Model categoryD. Asset tracking unit, Manufacturer, Model numberE. Name, Device type, Model category
- During normalization, what is the most common cause for hardware models to generate a status of Match Not Found?A. Missing transform mapB. Plugin issuesC. Invalid transform mapD. Missing data
- What information should be tracked in an asset record? (Choose two.)A. Physical resourcesB. Financial informationC. Operational detailsD. Contractual informationE. Logical relationships
- With regard to Contract Management notifications, what is the most important contract dale to be aware of?A. Extend dateB. Renew dateC. Expire dateD. Start date
- Which of the following are considered assets? (Choose three.)A. FacilitiesB. ContractsC. HardwareD. Software entitlementsE. Software distributions
- What is the impact of a customer opting out of the ServiceNow Content Service for specific models?A. Unrecognized data doesn't get sent to the ServiceNow Content Service and the customer doesn't receive Content Library updatesB. Unrecognized data doesn't get sent to the ServiceNow Content ServiceC. Unrecognized data is sent to the ServiceNow Content Service, but is now encryptedD. Customer doesn't receive Content Library updates
- What is the default state of a newly created asset?A. In useB. ConsumedC. On orderD. In stock
- What is the process of restructuring data to maintain consistency?A. IntegrationB. NormalizationC. DiscoveryD. Service Mapping
- What is the default display name for an asset?A. An automatically generated combination of serial number and model categoryB. An automatically generated combination of asset tag and modelC. An automatically generated combination of serial number and modelD. An automatically generated combination of asset tag and model category
- A component is considered an IT asset vs. a configuration item (CI) when you want to do which of the following? (Choose three.)A. Manage its procurement, maintenance, or retirementB. Track its operational informationC. Track its monetary value or costsD. Manage its associated license, warranty, or lease contractsE. Know its relationships to other assets in the CMDB