- When creating a list report that groups all assets by product model, which table is used?A. alm_assetB. alm_modelC. alm_model_categoryD. alm_hardware
- A Washington Post writer has called for rules banning media outlets from treating Republicans as "normal"
- You may adjust a contract when it is in which of the following states? (Choose two.)A. ActiveB. ExtendedC. CanceledD. ExpiredE. Renewed
- When a stock manager receives a new delivery of consumables, what happens if all the following fields match another record in the stockroom?• Assigned to• Model• Model category• State• Stockroom• SubstateA. The stock manager must create a separate model record if the cost per item is more/lessB. The data is automatically merged to create a blended quantity and costC. The data is automatically created in a new record if the cost per item is more/lessD. The stock manager must merge the consumable records to create a blended quantity and cost
- What are the three types of catalogs in ServiceNow? (Choose three.)A. Product CatalogB. Consumable CatalogC. Asset CatalogD. Vendor CatalogE. Service Catalog
- How can you automate the replenishment of stock levels?A. Transfer RulesB. Transfer OrdersC. Stock FiltersD. Stock Rules
- Assets can be scanned and created in ServiceNow via the Agent mobile application in which scenarios? (Choose two.)A. Create a single asset via barcode scanB. Receive one or multiple assets from a purchase orderC. Create multiple assets listed on a contract PDF scanD. Create a single asset via Name search
- When viewing the Model Management tab of the Hardware Asset dashboard, you see that several models are reported as Match Not Found. What are potential causes of this? (Choose three.)A. You have opted out of the Content ServiceB. The content is not available from the Content ServiceC. Your model form contains a good Model number, but a bad model NameD. Something on your model form may be badly formattedE. The content has not been downloaded from the Content Service
- Stem cell research on rats has helped produce drugs to help cure ____
- Which of the following are valid substates of the Retired state? (Choose four.)A. DisposedB. DonatedC. Vendor CreditD. DestroyedE. Pending DisposalF. Sold
- Any normalization that has occurred on a model can be reverted by using this feature.A. Normalizations cannot be revertedB. Rollback Normalization Business RuleC. Undo Normalization Scheduled JobD. Revert Normalization UI Action
- What is the global standard for product recognition used during hardware model normalization?A. IAPSOB. UPCC. UNSPSCD. ECCMAE. NIGP
- What happens to the associated assets when you cancel a transfer order line on a transfer order?A. The asset(s) on the order line are released, but their state remains Pre-allocatedB. The asset(s) on the order line are released and they can be attached to another transfer orderC. All assets on the transfer order are released, but their state remains Pre-allocatedD. A transfer order line cannot be cancelled once it is in a state of Ready for fulfillmentE. All assets on the transfer order are released and they can be attached to another transfer order
- When running an asset audit, you receive the result of 10 "Scanned and expected" assets. What does this mean?A. You expected 10 assets in your inventory and scanned 10 assets during your audit, but none of them are on your expected inventory list.B. You expected 10 assets in your inventory and scanned these 10 assets during your audit.C. You expected 10 assets during your audit inventory and scanned 10 assets, but none of them have a record in your ServiceNow instance.D. You scanned 10 assets in your inventory, but none of them were on your expected inventory list.
- What feature does the Hardware Asset Management (HAM) application use to fully normalize hardware models?A. Transform mappingsB. Mapping assistC. Normalization transformationD. Normalization mappingsE. Transform normalization
- During an audit, when is the Expected Assets list populated in the asset audit form?A. When the nightly scheduled job runsB. When scanning completesC. When scanning beginsD. Pre-populated by the asset manager before auditE. When the asset manager Submits the results
- What are baseline asset states? (Choose three.)A. In StockB. ConsumedC. RetiredD. DuplicateE. Exported
- When activating Hardware Asset Management (HAM) in an instance already running Field Service Management (FSM), how do you configure asset tasks for existing incident, change, and work order flows?A. No configuration is required: asset tasks automatically activate behind the scenesB. Activate HAM, then run scheduled job "Asset - Create FSM asset tasks" to insert the asset tasksC. Activate HAM and then re-run the scheduled FSM jobsD. Stop the scheduled FSM jobs, activate HAM, then restart the scheduled FSM jobs
- Which mobile app allows the user to conduct an inventory audit?A. ServiceNow Agent mobile appB. Mobile My InventoryC. Mobile Hardware Asset ManagementD. Mobile My AssetsE. ServiceNow Inventory mobile app
- When using transfer orders to move multiple assets from a single stockroom to another, how should each asset be listed?A. Each asset should be listed as a transfer order line on the transfer orderB. Each asset should be listed in a transfer order task on the transfer orderC. Each asset should be listed as a transfer order line on the transfer order taskD. Each asset should be listed in an individual transfer order