- The commitment to __________ is based on principles to deliver services to persons equally and to value individuals both in the agency and in the community.
- The __________ guides all levels of government, nongovernmental organizations, and the private sector to work together to prevent, protect against, mitigate, respond to, and recover from incidents.
- According to the text, as technology improves with NextGen 9-1-1, which of the following will Telecommunicators need training on?
- Glucocorticoid release can be stimulated by stress via SNS activation; in depressed patients, however, reduced negative feedback means that glucocorticoids may be maintained at a high level.
- Even if there is no trainee evaluation on a day, a Daily Observation Report should still be completed, to avoid lapses in training documentation.
- DOR ratings should always be new to the trainee, and it's best to avoid giving feedback throughout the shift.
- According to Kolb's model of the Experiential Learning Cycle, the __________ step consists of making sense of the task and the skills required and how they fit into the bigger picture of the job.
- __________ charges hold an employer responsible for hiring an employee who is unqualified for the job.
- 1. severe head pain2. high fever or signs of infection3. HA that persists for 10 days with or without treatment 4. neck stiffness5. pregnant 6. history of liver disease or greater than 3 alcoholic drinks per day7. symptoms of migraine without diagnosis
- The __________ rating is used when a trainee does not demonstrate improvement in a specific area of performance after being exposed to multiple training methods.
- __________ are used to track a trainee's overall progress using DORs as source documents.
- __________ is the omission/doing of something a reasonable person would/would not do.
- Adult learners need __________ to ensure they are getting a return on their efforts in learning.
- __________ are designed to give CTOs specific guidelines to objectively evaluate behavior and performance. Without them, the evaluation cannot be considered valid or reliable.
- 1. headache diary (record)2. acupuncture3. manual therapy (Chiropractor, massage therapist)4. stress management and physical therapy
- 1. acetominophen2. ibuprofen3. naproxen4. aspirin5. magnesium salicylate
- __________ use agency-specific tasks and competencies to document the training process.
- The __________ provides immediate, accurate and objective feedback to the trainee for each individual operational shift.
- According to the text, which of the following is a step in setting goals?
- When CTOs provide constructive feedback, it helps trainees feel valued, positively reinforces correct performance, and creates openness to constructive criticism when needed.